Privacy Policy
Last updated: April 2026
Guangcai Pet Relocation is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services.
Information We Collect
We collect personal information that you provide directly to us, including your name, email address, phone number, pet details, and travel itineraries. We also collect technical data such as browser type, IP address, and usage patterns when you interact with our website.
How We Use Your Information
We use the information we collect to process your pet relocation orders, communicate with you about your shipments, improve our services, comply with legal obligations, and send you relevant updates about our offerings with your consent.
Data Protection
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. Your data is stored on servers located in secure facilities and is only accessible to authorized personnel.
Third Parties
We may share your information with trusted partners including airlines, customs authorities, and veterinary services as necessary to complete your pet relocation. We do not sell your personal information to third parties.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or delete your personal information. You may also request data portability or object to certain processing activities. To exercise these rights, please contact us using the information below.
Contact Us
For privacy inquiries, contact us at concierge@guangcaipet.com